Privacy Policy

1. Data Controller

LaseRed Sàrl
Route Suisse 8A
1163 Etoy, Vaud, Switzerland
Email: contact@lasered.ch
Phone: +41 79 771 15 00

2. Data Collected

We collect the following data when you use our services:

• Identification data: last name, first name, date of birth
• Contact data: email, phone number, postal address
• Booking data: dates, times, number of players, preferences
• Payment data: transaction information (via secure payment providers)
• Browsing data: cookies, IP address, pages visited

3. Purposes of Processing

Your data is processed for the following purposes:

• Management and confirmation of your bookings
• Communication regarding your booking
• Payment processing
• Sending information about our services (with your consent)
• Improving our services and your experience
• Compliance with our legal obligations
• Debt collection where applicable

4. Legal Basis for Processing

The processing of your data is based on:

• Performance of contract: to process your booking
• Your consent: for sending marketing communications
• Our legitimate interest: to improve our services
• Our legal obligations: retention of accounting data, etc.

5. Data Recipients

Your data may be shared with:

• Our service providers (payment, hosting)
• Our logistics partners
• Competent authorities in case of legal obligation
• A debt collection agency in the event of unpaid debts

All our partners are subject to strict confidentiality obligations.

6. Retention Period

We retain your personal data for:

• Booking data: 10 years (Swiss accounting obligation)
• Marketing data: until you withdraw your consent
• Browsing data: maximum 13 months

7. Your Rights

In accordance with the GDPR and the FADP, you have the following rights:

• Right of access: to view your data
• Right of rectification: to correct inaccurate data
• Right to erasure: to request deletion of your data
• Right to restriction: to limit the processing of your data
• Right to portability: to receive your data in a structured format
• Right to object: to object to the processing of your data
• Right to withdraw consent: to withdraw your consent at any time

To exercise these rights, contact us at: contact@lasered.ch

8. Data Security

We implement appropriate technical and organisational measures to protect your data against:

• Unauthorised access
• Disclosure
• Alteration
• Loss or destruction

Our systems are hosted in Switzerland and benefit from advanced security protocols.

9. Cookies and Similar Technologies

Our site uses cookies to improve your experience. To learn more, see our Cookie Policy.

10. International Transfers

Your data is hosted and processed in Switzerland. In the event of a transfer outside Switzerland or the EU, we ensure that appropriate safeguards are in place.

11. Minors

Our services are not intended for persons under 18 years of age. All bookings must be made by an adult. For minor participants, parental authorisation is required.

12. Amendments

We reserve the right to amend this privacy policy at any time. The current version is always available on our website.

13. Complaints

If you believe your rights are not being respected, you may lodge a complaint with:

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
CH-3003 Berne
www.edoeb.admin.ch

14. Contact

For any questions regarding this privacy policy or the processing of your personal data:

• Email: contact@lasered.ch
• Phone: +41 79 771 15 00
• Post: LaseRed Sàrl, Route Suisse 8A, 1163 Etoy, Vaud, Switzerland